Last Updated: January 2025

Welcome to Threaderia. These Terms and Conditions (“Terms”) govern your access to and use of the website located at threaderia.com (the “Site”) and the purchase of any products from us. The Site is owned and operated by 温州市鹿城区王政贸易经营部 (“Threaderia,” “we,” “us,” or “our”), a business registered at 浙江省温州市鹿城区藤桥镇南街183号5号楼105至84号, China. Threaderia sells physical footwear — canvas shoes, running shoes, and sneakers — to customers in the United States through our online store only. We do not operate a walk-in retail showroom at our registered address.

By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site or purchase our products.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using the Site, you represent that the information you provide is accurate, current, and complete, and that you will keep it updated.

2. Products, Descriptions, and Pricing

We make every effort to describe our canvas shoes, running shoes, and sneakers accurately, including materials, sizing, and color. However, we do not warrant that product descriptions, images, or other content are error-free, complete, or current. Colors may appear differently depending on your screen. All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to correct pricing errors and to refuse or cancel any order arising from such errors.

3. Orders and Acceptance

Your order is an offer to purchase. We reserve the right to accept or decline any order for reasons including product availability, suspected fraud, or pricing errors. An order confirmation email does not constitute final acceptance. You may request an order change or cancellation within 12 hours of placing your order, or before it enters our 2–3 business day handling and packing queue, by emailing [email protected]. Please see our Order Changes and Cancellations page for details.

4. Payment

We accept Visa, Mastercard, American Express, Discover, PayPal, and Stripe secure checkout. By submitting payment information, you authorize us and our payment processors to charge the applicable amount. All transactions are processed through secure, PCI-compliant providers. For more information, visit our Payment Methods page.

5. Shipping and Delivery

We offer free shipping on all orders ($0.00 standard shipping on all U.S. orders). Orders are handled within 2–3 business days (Monday–Friday, excluding U.S. federal holidays), with an estimated delivery time of 6–9 business days (total estimated arrival of 8–12 business days from order placement). Delivery estimates are not guarantees. Risk of loss passes to you upon carrier delivery. See our Shipping Policy for full details.

6. Returns and Refunds

We accept returns within 30 days of the delivery date. Footwear must be unworn, in its original condition, and in its original packaging. Refunds are processed within 3 days after inspection of the returned item. Before mailing any footwear back, you must email [email protected] to request an RMA return label and verified return warehouse instructions. Returns sent without an RMA may be refused. Please review our Refund and Returns Policy for complete terms.

7. Intellectual Property

All content on the Site — including text, graphics, logos, product photography, and the Threaderia name and Dual-Terrain Horizon Index concept — is owned by or licensed to 温州市鹿城区王政贸易经营部 and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Acceptable Use

You agree not to misuse the Site, including by attempting unauthorized access, transmitting malware, scraping content, or engaging in fraudulent or unlawful activity. We may suspend or terminate access for violations. See our Community Standards for more.

9. Disclaimers and Limitation of Liability

The Site and products are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose. Our total liability arising from any order shall not exceed the amount you paid for that order. Some jurisdictions do not allow certain limitations, so portions may not apply to you.

10. Governing Law and Disputes

These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles, except where mandatory U.S. consumer protection laws apply. Any dispute shall first be addressed through good-faith negotiation by contacting [email protected].

11. Changes to These Terms

We may update these Terms from time to time. Changes take effect upon posting. Your continued use of the Site after changes constitutes acceptance.

12. Contact Us

For questions about these Terms, contact us:

• Company: 温州市鹿城区王政贸易经营部
• Registered Address: 浙江省温州市鹿城区藤桥镇南街183号5号楼105至84号
• Email: [email protected]
• Phone: +86 137 7775 2158
• Support Hours: Monday–Friday, 9:00 AM – 5:00 PM Central Time (CT)

You may also visit our Contact Us, FAQs, Privacy Policy, Cookies Policy, Accessibility Statement, Review Policy, Sustainability, Do Not Sell My Personal Information, and About Us pages for related information.