Payment Methods

CUSTOMER DOCUMENTATION

Payment Methods

Threaderia is operated by 温州市鹿城区王政贸易经营部, a registered business headquartered at 浙江省温州市鹿城区藤桥镇南街183号5号楼105至84号, selling online at threaderia.com to customers across the United States. This page explains exactly which payment methods we accept for canvas shoes, running shoes, and sneakers, how each method is processed, when your card is charged, and what to do if a payment fails or you suspect fraud. All prices on threaderia.com are listed in United States Dollars (USD), and all transactions are settled in USD.

Accepted Payment Methods

We accept the following payment methods for every order placed on threaderia.com:

Payment Method How It Is Processed When You Are Charged
Visa Secure card checkout via Stripe At order confirmation
Mastercard Secure card checkout via Stripe At order confirmation
American Express Secure card checkout via Stripe At order confirmation
Discover Secure card checkout via Stripe At order confirmation
PayPal Redirect to PayPal secure login At order confirmation
Stripe secure checkout PCI-compliant hosted payment page At order confirmation

We do not accept cash on delivery, personal checks, money orders, wire transfers, cryptocurrency, or buy-now-pay-later installment plans. If a third-party website or social media seller claims to accept payment on our behalf, it is not authorized by Threaderia or 温州市鹿城区王政贸易经营部.

How Secure Checkout Works

All card payments are processed through Stripe, a PCI-DSS Level 1 certified payment processor. Threaderia does not see, store, or have access to your full card number, CVV security code, or banking credentials at any point. Card details are entered directly into Stripe’s encrypted payment fields and transmitted using industry-standard TLS encryption. PayPal transactions are completed on PayPal’s own secure platform under your PayPal account credentials.

For your protection, we may apply standard fraud-screening checks before an order enters our 2-3 business day handling and packing queue. If a payment is flagged for verification, we will contact you at the email address provided at checkout. Orders that cannot be verified within a reasonable period may be cancelled and any captured funds released back to your original payment method.

Order Totals, Taxes, and Shipping

Every order ships free to all United States addresses — standard shipping is $0.00 on all orders, with no minimum purchase. The total shown at checkout is the total you pay for the merchandise and shipping. Applicable sales tax, where required by state law, is calculated at checkout based on your delivery address and displayed before you confirm payment. We do not add hidden handling fees, restocking fees, or surcharges after checkout. For full delivery timelines, see our Shipping Policy.

Authorization Holds and Pending Charges

When you place an order, your bank or card issuer may place a temporary authorization hold for the order amount. This is not a completed charge. Holds typically clear within a few business days, but timing is controlled entirely by your bank or card issuer and can vary. If an authorization hold appears alongside a completed charge, or if a hold remains after an order is cancelled, please contact your bank first, then reach us at Contact Us so we can confirm the status of your order on our side.

Failed, Declined, or Duplicate Payments

  • Declined payments: A decline usually reflects your bank’s fraud rules, an expired card, an incorrect billing address, or insufficient available credit. Try another accepted method or contact your bank before retrying.
  • Duplicate charges: If you are charged twice for a single order, email [email protected] with the subject line “Duplicate Payment – Order Number” and include your order number and the last four digits of the card used. Verified duplicate charges are refunded to the original payment method.
  • Currency conversion: If your card is issued outside the United States, your bank may apply its own foreign transaction or currency conversion fees. Those fees are set by your bank, not by Threaderia, and are not refundable by us.

Refunds to Your Original Payment Method

Approved refunds are issued only to the original payment method used at checkout. Once a returned item passes inspection, refunds are processed within 3 days, and your bank or PayPal may take additional time to post the credit to your statement. We never issue refunds by wire transfer, gift card, or to a different card than the one used for purchase. For eligibility, return windows, and inspection standards, please read our Refund and Returns Policy.

Cancellations and Changes Before Shipment

You may cancel or change an order within 12 hours of placing it, or before it enters our 2-3 business day handling and packing queue, by emailing [email protected] with the subject line “Order Cancellation – Order Number”. If the order has not yet been packed, we will cancel it and release the authorization or refund any captured payment to your original method. Full details are on our Order Changes and Cancellations page.

Payment Security and Your Privacy

We collect only the payment-related information necessary to process and support your order, such as your name, billing address, order total, and a processor transaction reference. We do not sell your personal information. To understand your rights and how payment data is handled, review our Privacy Policy, Cookies Policy, and Do Not Sell My Personal Information pages. Our Terms and Conditions govern all purchases.

Protect Yourself From Payment Fraud

Threaderia will never ask you for your full card number, CVV, online banking password, or one-time verification codes by email, phone, or text message. We will never request payment through gift cards, peer-to-peer apps, or bank transfers. If you receive a message claiming to be from Threaderia and requesting payment outside threaderia.com checkout, do not respond — forward it to [email protected] with the subject line “Suspicious Payment Request”.

Questions About Payment

温州市鹿城区王政贸易经营部 is headquartered at 浙江省温州市鹿城区藤桥镇南街183号5号楼105至84号 and operates exclusively online at threaderia.com; this address is a registered business location and is not a retail showroom open to walk-in shoppers. For payment questions, contact us at [email protected] or +86 137 7775 2158 during support hours, Monday–Friday, 9:00 AM – 5:00 PM Central Time. You can also visit our FAQs, About Us, Community Standards, Review Policy, Accessibility Statement, and Sustainability pages.